Hardy Plant Guarantee
We pride ourselves on the excellent quality of our garden plants. If one of our hardy plants dies, return the plant remains to us, along with your receipt and the barcode label within five years of purchase. We will be happy to replace it or refund you*.
Remember that plants require suitable growing conditions and aftercare. If you would like advice on choosing plants which will suit your garden our qualified and experienced plant staff will be pleased to help.
Planting and aftercare tips
* Exclusions from our guarantee:
Hardy annual, biennial plants & bonsai.
Indoor, summer patio and half hardy plants.
Plants used in landscaping work on behalf of a third party.
Plants damaged due to exceptional weather conditions.
Claims made without the specified proof of purchase.
Our liability under this guarantee is limited to the original purchase price of the item concerned.